No Cost, Really?

This entry is part 6 of 13 in the series SNAP - Draft

The title of this book proclaims “A No Cost Way to Restore Full Service”. Really? No cost?

Here’s the simple answer: Yes, really, no cost.

Of course, nothing is really no cost. It cost you a little bit to get this book, and it cost you some time to read it. And it may cost you some time to share SNAP with your team. And it may cost you some time to experiment with different versions of a SNAP statement to find the one that work best for you. You may also have a modest investment if you fly me in to conduct training for your organization.

You get the idea. You will need to invest in SNAP to get the benefit of SNAP.

However, you will not need to invest a lot of money, you will not need to plan a budget in order to afford SNAP, you will not need a chief financial officer to do a return on investment analysis. You will not need your computer systems department to approve complex technology. You don’t need to set up a savings plan and save up for months or years. You don’t need to swap out expensive equipment in order to afford SNAP.

I could go on and on. But, I think you get the idea. You can get SNAP up and running right here and right now. It is truly plug and play.

SNAP is no cost. It is yours. Run with it!

So, yes, the cover of the book accurately proclaims SNAP is a no cost way to restore full service.

Let’s look at how to put the four no cost parts of SNAP together.

© 2012, Philip Espinosa. All rights reserved.

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Philip Espinosa

As a strategic human resources leader, Philip Espinosa partners with people to deliver value: People | Partnerships | Value serves as his tag line. He believes that service starts with the customer. His book "Deliver Excellent Customer Service with a SNAP” helps others drive customer engagement using simple and consistent communication strategies. A second book titled "Focus On Your Success - 24 Simple Insights To Drive Daily Achievement" (ebook) helps working professionals view their daily choices through a different perspective. In addition to his writing, Philip works with strategic human capital initiatives and has delivered successful results over a career spanning more than 25 years. 

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