It is your choice. You can be optimistic or pessimistic. Both approaches use up energy. Only optimism gives you energy in return. Being Optimistic is an investment, and you get a return on your investment. Pessimism is an expense. It sucks up energy and there is no return. Not now. Not later. Never.
Be optimistic with your customers.
Be optimistic with your processes. .
Be optimistic with your staff.
The positive spend of energy is life giving.
Do you smile?
Do you say yes?
Do you never say “No”?
Do you say “I am here for you”?
Do you listen?
Do you ask questions?
Do you say “I can do anything for you”?
Are you optimistic?
Optimism is a no cost business investment opportunity that pays dividends all day long, all week long, all month long, all quarter long, all year long.
Choose optimism and your customers will thank you by returning, again and again.
© 2015, Philip Espinosa. All rights reserved.